Tennessee Insurance Practice Exam

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Study for the Tennessee Insurance Exam. Prepare with a database of questions and flashcards, each offering hints and detailed explanations. Ace your exam confidently!

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What should an agent do if a customer wants to apply for an insurance policy?

Submit the application without the customer's review
Complete the application and review it with the customer first
Only collect the premium and skip the application
Send the application without the customer's signature

The correct answer is: Complete the application and review it with the customer first

When a customer expresses the desire to apply for an insurance policy, the appropriate course of action for an agent is to complete the application and review it with the customer first. This approach ensures that the application is accurate and reflects the customer's true intentions and circumstances. By reviewing the application together, the agent can clarify any questions the customer may have, ensure that all relevant information is included, and confirm the customer's understanding of the policy's terms and conditions. This process fosters trust and transparency in the agent-customer relationship, which is essential in the insurance industry. In addition, having the customer review the application before submission helps to prevent potential issues that may arise from inaccuracies or misrepresentations, which could affect claims processing or the underwriting decision later on. It also allows for any necessary adjustments to be made while the customer is still present, thereby streamlining the application process and enhancing customer satisfaction.